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  1. rebuy
  2. FAQs
  3. Return & complaint

Return & complaint

  • How do I receive a return label?
  • What do I have to do if I return something?
  • I received a faulty item. What do i have to do?
  • The item is in poor condition. What should I do?
  • My delivery is incomplete. What should I do?
  • When will I receive my money back if I return something?
  • Can I cancel a return?
  • Where can I see the status for the exchange?
  • Can I exchange for a different model or item?
  • Will my device be repaired or will I get my money back?
  • How can I cancel an order/order?
  • How long does the repair take and where can I check the status?
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